LIMITATION OF LIABILITY
At Hong Kong Imaging we take every possible step to protect the originals entrusted to us by our customers. However, neither HKI nor its service providers shall be liable for any losses or damages arising from the services we provide.
Should any type of damages or losses occur to the physical materials of the customer at any time while these materials are in our possession, including during transportation, storing, inspecting, scanning, mounting, framing, packaging, shipping, displaying, etc., the customer assumes the risks, financial and otherwise, stemming from any such losses or damages. If Hong Kong Imaging loses or damages any of your physical items, you acknowledge and agree that your sole and complete remedy from Hong Kong Imaging for any such loss is limited to the amount paid, if any, for the performance of the service related to the individual items that have been lost or damaged. If the damaged item is a print produced by us, we may offer to either reprint or refund the print cost, and that decision will be based on our sole discretion.
The term “physical materials” refers to any type of items, such as artworks, photographs, prints, books, documents, fabrics, or any other two- or three-dimensional items of value.