List of Surcharges

In addition to our standard service charges, in certain circumstances your order may be subject to the following surcharges (in HKD):

  • Minimum Charge per order and/or paper type: $100
  • Panorama Image exceeding the width of the respective paper (e.g. 36 inches), and:
    • image ratio 1:2 or over: 20% extra
    • image ratio 1:3 or over: 30% extra
    • image ratio 1:4 or over: 40% extra
    • image ratio 1:5 or over: 50% extra
  • 24h Express Service during business days: 30% extra
  • 24h Express Service on Sunday or Public Holidays: 50% extra
  • Basic Frame Removal: $100
  • Reframing: Subject to evaluation
  • Packing and Handling for print(s):
    • In-person pick-up: Free
    • Local Delivery: $80 via S.F. Express (applies to small size prints, packed in a tube, up to 1kg). Oversize items that may require a box to ship safely: $120. Please provide full address as well as contact person name and number when placing the order.
    • International Shipment: $100 packing fee, shipping cost not included.
  • Cargo Van Delivery for framed pictures:
    • Hong Kong Island: $250;
    • Kowloon: $300;
    • N.T. (not including Lantau and outlying islands): $350;
    • Remote delivery locations need to be quoted separately.
    • Walkup surcharge is $100 per floor, which shall be paid to the delivery staff directly
  • Truck Delivery Charges for oversized pictures:
    • Hong Kong Island: $800
    • Kowloon: $1,200
    • N.T. (not including Lantau and outlying islands): $1,500
    • Remote delivery locations need to be quoted separately.
    • Walkup surcharge is $100 per floor, which shall be paid to the delivery staff directly.

Above surcharges are being adjusted occasionally. Please contact us if you need any assistance.